To send a Gift Voucher you need to go to our Send A Gift Certificate Page.
Customers must have an account and be logged in to use this feature. You can also find the link to this page inside your My Account page.
When you send a Gift Voucher, you need to specify the following:
The name of the person you are sending the Gift Voucher to.
The email address of the person you are sending the Gift Voucher to.
The amount you want to send.
A short message which will appear in the email.
Please ensure that you have entered all of the information correctly, although you will be given the opportunity to change this as much as you want before the email is actually sent.
Gift Vouchers are purchased just like any other item in our store. You can pay for them using the stores standard payment method(s). Once purchased, the value of the Gift Voucher will be added to your own personal Gift Voucher Account. If you have funds in your Gift Voucher Account, you will notice that the amount now shows in the Shopping Cart box, and also provides a link to a page where you can send the Gift Voucher to someone via email.
If you receive a Gift Voucher by email it will contain details of who sent you the Gift Voucher, along with possibly a short message from them. The Email will also contain the Gift Voucher Number. It is probably a good idea to print out this email for future reference. You can now redeem the Gift Voucher in two ways. 1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Voucher page. You will then be requested to create an account, before the Gift Voucher is validated and placed in your Gift Voucher Account ready for you to spend it on whatever you want. 2. During the checkout process, on the same page that you select a payment method there will be a box to enter a Redeem Code. Enter the code here, and click the redeem button. The code will be validated and added to your Gift Voucher account. You can then use the amount to purchase any item from our store
If you have funds in your Gift Voucher Account, you can use those funds to purchase other items in our store. At the checkout stage, an extra box will appear. Ticking this box will apply those funds in your Gift Voucher Account. Please note, you will still have to select another payment method if there is not enough in your Gift Voucher Account to cover the cost of your purchase. If you have more funds in your Gift Voucher Account than the total cost of your purchase the balance will be left in your Gift Voucher Account for future purchases.
When an order is placed, the total amount* of the order will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points. All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by Store Machine.
Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want.
You must login to your account in order to view the status of your points.
During the checkout procces you'll be able to pay for your order with your points balance.
* in most cases shipping fees and taxes excluded. See refered FAQ for more details.
To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this great Reward Point Program.
Our Reward Point Program is as simple as it sounds. While shopping at Store Machine you will earn Shopping Points for the money you spend. Once earned, you'll be able to use those points to pay for future purchases at Store Machine.
The Reward Point Program began on Monday 21 January, 2008 . All purchases made after that date will earn points.
If you have a balance in your Shopping Points Account, you can use those points to pay for purchases made at Store Machine. During the checkout proccess, on the same page that you select a payment method, there will be a box to enter the amount of points you wish to redeem. Enter the amount of points you would like to spend or tick the box to use all available points. Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase. Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance. Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other then points.
Currently, no minimum balance is required to redeem your points. Please note, you'll still have to select another payment method if there isn't enough in your Shopping Points account to cover the cost of your purchase.
We strongly advise you to check this page often as we may make changes to this policy.
"Word-of-mouth" advertising is the most powerful form of advertising there is. Referral Points is based on the idea that we should both benefit from your referrals. When referred friend place an order, during the checkout procces on the same page that you select a payment method there will be a box to enter a Referral code. Your Referral code is your registered email address with us. When we receive your referred friends completed and approved order, we will reward your Points account with 100 points. The more first time orders we receive from your referrals, the more reward points you will receive.
"Writing Review is ego boost knowing others read your opinions, and maybe even take your advice." Sharing Your Product Reviews will assist us to continually improve our offers and service to you as well as helps others to choose the right products. We would like to thank you for helpful review that you gave us, therefore for every quality review, we will reward your Points account with $5.00 worth of points . Your Review must meet all of the following conditions:
Your Reviews must be original.
Reviews must be focused and concise on the product under review.
Reviews should not duplicate content already published.
Be truthful and objective.
Reviews should not include posts that have spam, commercial or advertising content or links.
Reviews should not abuse, harass, or threaten another's personal safety .
Store Machine reserves the right to refuse or remove any review that does not comply with above conditions. Store Machine staff reserves the right to correct misspelled words, grammatical errors. Store Machine is not responsible or liable in any way for ratings and reviews posted by its customers.
Shopping Points are only available to registered Store Machine member's.
Shopping Points Reward can only be collected and used with online purchases. and are only validated at Store Machine.
Points are non-refundable and can't be transferred between member's.
Shopping Points are non-transferable or exchangeable for cash under any circumstances.
Shopping Points will not be refunded for any cancelled order.
When buying with Points,you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase.
When calculating the amount of points earned. shipping fees and taxes are excluded(unless other.see refered FAQ for more details).
Please note, we reserve the right to make changes to this policy at any time without prior notice or liability.
My Wish List is a way to save items of interest to a holding area until ready to purchase. If you are not a current customer, please at least create a wishlist account to save your shopping cart contents for when you return. Credit card information is NOT required to create a wishlist account.
To add an item to My Wish List, just click the "Add to Wishlist" button for any item that interests you. The "Add to Wishlist" button appears next to the "Add to Cart" button in the product info pages.
On the right column is a "My Wish List" box. This box shows the current status of My Wish List. If there are 4 or less items in My Wish List, they will be listed here. If there are more than 4 items, there will be a simple counter with the total number of items in My Wish List. You can change the total number of items in the box via the Administration area.
My Wish List may be viewed at any time by clicking either the link found in the "My Wish List" box (View My Wish List [+]). or by clicking the right arrow on the "My Wish List" box.
To move My Wish List items to the Shopping Cart, either click "Move to Cart" under the product name in the "My Wish List" box (if the My Wish List items are shown in the box) or check the "Move to Cart" checkbox next to the item(s) on the My Wish List main page and click the "Update" button.
To remove items from My Wish List, either click "Delete" under the item's name in the "My Wish List" box or check the "Delete" checkbox next to the item(s) on the My Wish List main page and click the "Update" button.
Yes. On the My Wish List mainpage, you can check the boxes next to the item(s) you want to "Delete" and "Move to cart" and click the "Update" button to perform all operations simultaneously.
Sorry. Currently My Wish List is only "saved" when you create / log in to your account. Therefore, you are the only one that can see it. However, you can email your wishlist to a friend by visiting the My Wish List main page, entering their email address into the 'send your wishlist to a friend' box and clicking the email envelope.
